Product Protection Plan

This is our Xcotton product protection for users who purchase Riding'times Ebikes within 60 days.

Coverage

Extended Failure Protection

Mechanical or electrical breakdown of Your Covered Product.

Accidental Damage

Unintentional and accidental damage from handling, such as drops, spills and cracked screens, as a result of normal use.

Power Surge

A sudden increase in voltage that can damage or destroy electronics, appliances, and even electrical wiring.

Battery Coverage

Battery failure. One time replacement of battery.

How to File a Claim

https://ridert.com/pages/xcotton-shipping-protectionclaims-guide