If you need to replace a rear motor wheel, GT73 rear motor wheel compatibility must be confirmed before you place an order. Do not choose a replacement based only on the GT73 model name, the bike’s overall appearance, or an assumption that every GT73 uses the same electrical components.
To verify the correct rear motor wheel, send Riding’times Support three items before payment: your original order number, a clear photo of the serial number on the motor casing, and a photo that shows the entire handlebar area. These details allow the support team to confirm the correct motor and electrical version for your specific e-bike before you buy.
This matters because the rear motor wheel is a final-sale part. The official parts page states that returns and exchanges are not accepted, so compatibility confirmation should happen before an order is placed. Delivery is listed as an estimate of 15–30 days, rather than a guaranteed arrival date.
Why GT73 rear motor wheel compatibility matters
“GT73” identifies an e-bike family, but it is not enough information to select a replacement rear motor wheel. The official replacement-parts listing distinguishes among GT73 1000W, GT73 1200W, and GT73 Pro options. That means a rider should not assume a motor wheel is compatible simply because the listing or bike name includes “GT73.”
A rear motor wheel is not an ordinary cosmetic accessory. It is part of the bike’s drive system and must match the confirmed model and electrical configuration. Selecting the wrong option can create unnecessary delays and may leave you with a part that cannot be returned or exchanged.
The safest buying rule is simple:
"Do not order a GT73 rear motor wheel until you have reviewed the required information and confirmed the correct option."
This process is especially important when comparing 1000W and 1200W versions. The wattage name alone should not be treated as proof of compatibility, and visual comparisons between bikes should not replace confirmation from the support team.
GT73 rear motor wheel compatibility: 1000W, 1200W, and Pro
The official rear motor wheel page identifies separate GT73 options, including 1000W, 1200W, and GT73 Pro. Treat each option as a distinct replacement-part selection that requires verification.
| Option shown on the parts page | What you should do before ordering |
| GT73 1000W | Submit the required details and wait for compatibility confirmation |
| GT73 1200W | Submit the required details and wait for compatibility confirmation |
| GT73 Pro | Submit the required details and wait for compatibility confirmation |
Do not use photos online, another rider’s bike, a marketplace listing, or a general description of a GT73 to decide which version you own. Production variations and model-specific electrical configurations can affect the correct replacement choice.
Instead, let the original order information, motor serial number, and handlebar-area photo provide the evidence needed for a proper review.
The three items to send before ordering
For reliable GT73 rear motor wheel compatibility confirmation, email the following information to support@ridert.com before you pay:
1. Your original order number
The order number helps the support team locate the purchase record and identify the original bike configuration.
2. A clear photo of the motor serial number
The serial number is located on the motor casing. Make sure the full label or marking is visible, in focus, well lit, and readable. Avoid glare, shadows, cropped images, or blurry close-ups.
3. A photo showing the entire handlebar area
Take one wide, clear photo that shows the whole handlebar setup rather than a close-up of only one control. This image helps the team review the bike’s model and electrical version.
These three items are the compatibility checklist. Sending all of them in the first message can reduce follow-up questions and make it easier for support to guide you to the appropriate replacement option.
Photo guide: motor serial number
The motor serial number photo should make the marking on the motor casing legible. Before taking the picture, wipe away dirt or mud if it obscures the number. Use bright, even lighting and hold the camera steady. Check the image after taking it: if you cannot clearly read the serial number on your screen, the support team may not be able to read it either.
Do not rely on a typed serial number alone unless support specifically requests it. A clear photograph gives the team the original visual information needed for their review.
A useful photo should:
- Show the motor casing clearly.
- Keep the serial number fully inside the frame.
- Be in focus and readable at normal zoom.
- Avoid reflections from flash or direct sunlight.
- Include enough surrounding area to show that the number is on the motor casing.
This image is a photo guide, not a rule for identifying a specific 1000W, 1200W, production-batch, or Pro version by appearance. Only the compatibility review can confirm the correct replacement choice.
Photo guide: complete handlebar area
For the handlebar image, stand in front of the bike and take a single wide photo showing the entire handlebar area. Include the display, controls, grips, switches, cables, and brake levers as they appear on the bike.
Do not send only a picture of the display or a single switch. The purpose is to give support a complete view of the handlebar setup so they can help confirm the model and electrical version.
Before emailing your photo, check that:
- Both ends of the handlebar are visible.
- The display and controls are included.
- The image is sharp enough to inspect.
- The bike’s handlebar setup is not covered by hands, bags, or accessories.
- You have not replaced the full handlebar photo with several incomplete close-ups.
Again, a handlebar photo supports compatibility review; it does not independently prove which motor wheel you should order.
How to request compatibility confirmation
Once you have gathered the three required items, email them to support@ridert.com. Use a clear subject line so the request is easy to recognize, such as:
Subject: GT73 rear motor wheel compatibility confirmation
In the message, include your original order number and attach both required photos. You may use this template:
Hello Support Team,
I would like to confirm GT73 rear motor wheel compatibility before placing an order.
Original order number: [Insert order number]
Attached are:
- A clear photo of the motor serial number on the motor casing
- A photo showing the entire handlebar area
Please confirm the correct rear motor wheel option for my e-bike before I order.
Thank you.
Wait for confirmation before adding a motor wheel to your order or completing payment. Compatibility confirmation is the key step that turns a general replacement-parts search into an informed purchase.
Final-sale and delivery expectations
The official Rear Motor Wheel product page says that parts and accessories are final sale, with no returns or exchanges. It also notes that the rear motor wheel is available for pre-order and that delivery may take approximately 15–30 days.
Treat the 15–30-day timeframe as an estimate. Inventory preparation, order processing, shipping conditions, and destination can affect the actual timing. Avoid making repair appointments or transportation plans around a fixed arrival date until you have received order and shipping updates.
Because returns and exchanges are not accepted, confirming GT73 rear motor wheel compatibility first is the most important step in the entire purchase process.
Use installation videos only after confirmation
Installation resources are valuable once the correct motor wheel version has been confirmed. They should not be used to identify which motor wheel to buy.
If support confirms that your bike requires the GT73 1000W rear motor wheel, use the official GT73 1000W motor wheel removal and installation tutorial. The video covers disconnecting motor and power cables, removing the rear motor wheel, installing a replacement or serviced 1000W motor wheel, reconnecting wiring, and checking alignment and operation.
If support confirms the GT73 1200W version, use the separate official resources:
Keep the sequence clear: confirm first, order second, install third. Watching a repair video can help you prepare for service, but it does not replace the pre-purchase compatibility review.
GT73 rear motor wheel compatibility checklist
Before ordering, make sure you can answer “yes” to every item below:
- I have my original GT73 order number.
- I have a clear, readable photo of the serial number on the motor casing.
- I have a wide photo that shows the entire handlebar area.
- I emailed all three items to support@ridert.com.
- I received confirmation of the correct rear motor wheel option.
- I understand that parts and accessories are final sale, with no returns or exchanges.
- I understand that the listed 15–30-day delivery period is an estimate.
- I will use the installation video that matches the version confirmed by support.
Choosing the right part begins with evidence, not guesswork. By completing the compatibility review before payment, you can make a more confident purchase and move on to the correct installation resource for your confirmed GT73 version.
